Raising an EFT
The EFT workflow mirrors cheques with a few differences.
Select Add EFT.
Complete all mandatory fields:
(Optional) Add machine number, game type, win type, and comments.
Enter ID and winner details (as per cheque).
Click Submit.
Managing Records
All cheques and EFT records are stored in the module.
From the three-dot menu next to each entry, you can:
View Details (creator, updates, winner details, uploaded IDs, receipts).
Download copies of supporting documents (ID, receipts, cheque images).
Editing & Deleting
Only users with System Admin or Finance permissions can edit or delete entries.
This is restricted to maintain compliance and protect banking records.
Best Practices
Always upload supporting documents (cheque/ticket image or EFT receipt).
Collect two forms of ID whenever possible for compliance.
Confirm that payout totals match the sum of EFT/cheque + cash component.
Restrict editing/deleting permissions to only trusted roles.
Use the comments field for any additional context to aid auditing.
Contact your Wirely System Admin When:
You cannot upload IDs, receipts, or images.
Records are not appearing in Today’s Banking or Gaming Banking.
You believe permissions are preventing correct access.
You need changes to your venue-specific configuration.