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When to Contact your System Admin

Reach out to your System Admin if you experience:

  • Issues uploading PDF reports (file rejection, incorrect data scraping).

  • Missing CRTs in your list.

  • Variances that remain after recounting.

  • Problems accessing the Gaming module despite correct permissions.

Tip: Have your venue details, report type, and a copy of the PDF file ready before contacting support. This helps our team resolve your issue faster.

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